Frequently Asked Questions

How long does the oven clean take?

The oven cleaning process can take anything from 1.5 - 4 hours depending on the type of appliance, and will be left in a sparkling condition.



What are your payment methods?

We currently accept the following payment methods: cash or cheque on completion of work carried out. Unfortunately, we cannot accept card payments at this time.



Will you clean the glass?

Yes, we fully dismantle the door (where possible) at no extra charge to you and fully clean and polish the glass.



Are your cleaning products safe?

The cleaning products we use are non-caustic & non-toxic, which means that you can start using your oven immediately after the clean.



Do you supply any spare parts?

We only supply light bulbs however we can give advice on where to purchase any additional parts such as seals, bulb covers, elements and knobs.



How often shall I have my oven professionally cleaned?

We recommend you book your clean with us every 6 months and we can arrange to give you a courtesy call at this point. Cleaning your oven regularly will save you money in the long run and will dramatically improve the taste of your food!



Is my appliance going to be safe to use immediately?

As we only use 100% biodegradable, non-caustic and fume free detergents to get your appliance back to its very best, this will be safe to use as soon as the cleaning is complete. Occasionally, there may be a burning smell from some of the chemicals used to clean the oven, this is completely normal and safe, so no need to worry.