Definitions

 

In this Policy the following terms shall have the following meanings:

 

“our site” means this website;

 

“we/us/our/the Business” means Paul Shave t/a Sparklean Ovens.

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“Service(s)” means the work carried out to clean domestic appliances including ovens, hobs, extractors, microwaves, barbeques or any similar domestic appliance. All cleaning services are carried out with all due professional care.

 

“you/your/Customer/Client” means all individuals and/or entities accessing this website and/or services.

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We understand that your privacy is important to you and are fully committed to being transparent about how we collect and use your data and to meeting our obligations under the requirements of GDPR.

 

Introduction

 

This notice is to advise you how we use any personal information you share with us, via our site. Please read this carefully and ensure that you understand it. Your continued use of this site signifies your assent to this Privacy Policy.

 

It should be noted that this Privacy Policy does not extend to any websites that are linked to from our site. We would advise you to check the privacy policies of any such websites before providing any data to them.

 

Who Are We

 

Sparklean Ovens operates a predominantly domestic oven cleaning business, offering services to customers through our site.

 

What Information Do We Collect?

 

We collect your personal information when you enter your details on forms on our site or contact us via email or phone and consent to us using it for the purpose(s) set out below.

 

We collect the following data:

 

• Full Name

• Email Address

• Telephone Number

• Address

 

We hold this personal information securely, both in hard copy format and electronically, under the requirements of GDPR.

 

Why Do We Process Personal Data?

 

Processing your data enables us to respond to communications from you and supply you with our services. We may use your data for marketing purposes which may include contacting you by email or telephone with information, news and offers on our services. You may unsubscribe or opt-out at any time by clicking the ‘unsubscribe’ link in the email or by contacting us at info@sparkleanovens.co.uk. We will not, however, send you any unsolicited marketing or spam.

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Do We Share Your Data?

 

We are committed to not sharing your data or selling your data to any third parties.

 

How Do We Protect Your Data?

 

We take the security of your data seriously and we will take all reasonable steps to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by us.

 

How Long Do We Keep Your Data?

 

We only keep your data for as long as we need to in order to use it as described above and/or for as long as we have your permission to keep it. We are also required by law, under HMRC rules to hold records for customers for a period of at least 5 years to comply with tax regulations.

 

Your Rights

 

Under the GDPR, you have:

 

• the right to request access to, deletion of or correction of, your personal data held by us;

• the right to be informed of what data processing is taking place;

• the right to object to processing of your personal data;

• the right to complain to a supervisory authority.

 

If you would like to exercise any of these rights or if you have any other questions about our site or this Privacy Policy, please contact us at info@sparkleanovens.co.uk.

 

Changes to Our Privacy Policy

 

We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by English law. Any changes will be immediately posted on our site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our site following the alterations. Therefore, we recommend that you check this page regularly to keep up-to-date.

 

Last updated: January 2022.