In this Policy the following terms shall have the following meanings:
“our site” means this website;
“we/us/our/the Business” means Paul Shave t/a Sparklean Ovens, a sole trader business registered at Flat 2, 7 Castleway, Bournemouth, BH8 9TA.
“Service(s)” means the work carried out to clean domestic appliances including ovens, hobs, extractors, microwaves, barbeques or any similar domestic appliance. All cleaning services are carried out with all due professional care.
“you/your/Customer/Client” means all individuals and/or entities accessing this website and/or services.
We understand that your privacy is important to you and are fully committed to being transparent about how we collect and use your data and to meeting our obligations under the requirements of GDPR.
Who Are We
Sparklean Ovens operates a predominantly domestic oven cleaning business, offering services to customers through our site.
What Information Do We Collect?
We collect your personal information when you enter your details on forms on our site or contact us via email or phone and consent to us using it for the purpose(s) set out below.
We collect the following data:
We hold this personal information securely, both in hard copy format and electronically, under the requirements of GDPR.
Why Do We Process Personal Data?
Processing your data enables us to respond to communications from you and supply you with our services. We may use your data for marketing purposes which may include contacting you by email or telephone with information, news and offers on our services. You may unsubscribe or opt-out at any time by clicking the ‘unsubscribe’ link in the email or by contacting us at email@example.com. We will not, however, send you any unsolicited marketing or spam.
Do We Share Your Data?
We are committed to not sharing your data or selling your data to any third parties.
How Do We Protect Your Data?
We take the security of your data seriously and we will take all reasonable steps to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by us.
How Long Do We Keep Your Data?
We only keep your data for as long as we need to in order to use it as described above and/or for as long as we have your permission to keep it. We are also required by law, under HMRC rules to hold records for customers for a period of at least 5 years to comply with tax regulations.
Under the GDPR, you have:
the right to request access to, deletion of or correction of, your personal data held by us;
the right to be informed of what data processing is taking place;
the right to object to processing of your personal data;
the right to complain to a supervisory authority.
Last updated: January 2019.